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—Dr. Richard L. Daft, Owen Graduate School of Management, Vanderbilt University

“Thanks so much! Once again, you’ve completely hit the mark. This is a great case – engaging, interesting and intelligent. I love it!”
—Emma Newsom, Senior Developmental Editor, Thomson Publishers

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—Dr. Dana Loewy, Cal State Fullerton

“You are certainly always on the top of my list. I’ve enjoyed working with you, and I know I can always count on you to deliver well-conceived, on-time, accurate material.”
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“Thanks for the quick response–and for the great job you’ve done throughout the project. I have really enjoyed reading your features and have received a lot of very favorable feedback about them.”
—Jim McGowen, Chairperson and Professor of Economics, Southwestern Illinois College

“The authors had a chance to look at the article you submitted, and everyone here agrees that we loved it! You do great work.”
—Emma Newsom, Senior Developmental Editor, Thomson Publishers

“These photo essays are terrific! They will add a level of realism and practical application to the chapters. I’m very pleased with them.”
—Dr. Mary Ellen Guffey, Professor Emerita of Business, Los Angeles Pierce College

“I continue to be impressed with your rich examples from business and their tight connection to the chapter topics. These are chock-full of interesting, vivid stories that will definitely improve the visual interest of this edition. Plus, your writing style and choice of words is exceptional. Feel like writing a textbook?”
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“I reviewed these chapter video grids that you submitted and everything looks great! You really have a knack for writing critical thinking questions that relate the book material to these videos. Thanks for doing such a good and thorough job on this project.”
—Julie Klooster, Developmental Editor, South-Western Publishing